Frequently Asked Questions about the RoamEO GPS Pet Tracking System

What size collar should I order?

The collar for the RoamEO GPS Pet Location System is a critical component to the proper operation of the system. The antenna for the GPS module resides in the collar. To maximize satellite reception for the GPS module, it is important that the collar is orientated so that the plastic case is at the bottom of your dog’s neck. The collar is designed so that this will occur naturally so long as it is applied slightly loose (but not hanging) on the neck. Here are some considerations when selecting a collar size for your dog: 1. Measure the length of your current collar. Based on this number, you can select the RoamEO collar that best matches the length of your current collar. Please make sure that you take into account your dog’s age and chances for future growth and allow for the collar to be worn slightly loose around the neck. 2. Measure the circumference of your dog’s neck. If it’s easier or practical, you can measure the circumference of your dog’s neck. Again, please remember to account for your dog’s future growth and for the collar to be worn slightly loose around the neck.

How does RoamEO work?

Each RoamEO system has two components: a portable, handheld receiver used by the pet owner and a special collar for the dog. The collar transmits GPS coordinates back to the receiver, where the information is translated and then displayed on the color LCD screen.

Is RoamEO designed to work with cats?

Technically, there is no reason RoamEO would not work on cats. However, the smallest circumference on a collar we currently manufacturer is 12 inches. Generally, this size collar would be too large for most cats. We have received considerable input from cat owners asking for a product like RoamEO for their pets. As a result, we are actively investigating whether we can make a collar small enough to fit on cats.

Is RoamEO available outside the United States and Canada?

Currently, we cannot ship RoamEO outside the United States. All countries have laws governing radio transmissions within their borders, and these laws are usually quite different than those of the United States. We are researching the laws now in the following countries: all of Europe, South America, Mexico, and Australia. It is our goal to make RoamEO available to as many countries as possible.

What set-up is required for RoamEO?

RoamEO was designed to be simple. The only set up required is adjusting the collar for your dog. There is no hardware or software installation required. The system is operational the moment you turn it on.

What is the range of RoamEO?

In line of sight conditions, RoamEO has a range of one mile in all directions. Buildings, trees, and hills can affect the range of RoamEO, although every condition s unique and results will vary. If possible, we recommend that you test for range so hat you have an understanding of this distance in the environment that you will be using your system.

What information is displayed on the LCD screen?

RoamEO was designed with three distinct screen shots. The unit defaults to the screen that was active at shut-down. The first screen provides very basic information, and an additional level of detail is added as you scroll to the next screen. Moving from screen to screen requires only hitting the ‘Screen’ button, should you decide at any time that more or less information is needed. The following information is available: your location, your pet’s location, distance in feet, velocity in MPH, direction your pet is heading, general compass, Electronic Fence (if activated), battery life of collars, battery life of handheld unit, GPS signal strength, radio signal strength, and zoom scale. Examples of these screenshot of the LCD screen are available here.

What happens if my dog goes beyond the range of RoamEO?

RoamEO displays the last known location of your pet. If at any time your pet comes back into the range of the system — whether because you are moving toward him or he is moving toward you — RoamEO will resume tracking immediately.

What happens if I lose a GPS fix on my dog?

Depending on the environment you are in, it is possible that either you or the collar on your dog may lose a GPS fix. If this occurs, RoamEO will show the last known position of the unit, and continue its attempts to acquire a GPS lock. As soon as a GPS fix is re-acquired, the system immediately displays the updated information. If this condition persists, especially on the collar, it may be possible your dog is under some type of covering-man made or otherwise-that is preventing his collar from receiving a signal.

How many pets can I track at one time with RoamEO?

RoamEO is designed to track up to three pets at once. Each pet would require their own collar. RoamEO uses a color system to distinguish between multiple pets on the LCD screen.

What is the GPS Fence?

The GPS Fence option allows you to establish an electronic perimeter for your pet. For example, this could be the perimeter of your yard or your property line. Once established, the fence will reside in the system memory. If you choose to activate your fence when your system is turned on, you will receive an audible warning if your dog exits the fence perimeter. RoamEO still tracks your pet, even without an active fence. You can store a fence in memory without activating it.

Will RoamEO track my pet if he exits the GPS Fence?

RoamEO is designed to constantly track your pet, whether he is inside or outside the perimeter of the GPS Fence.

How do I set up the GPS Fence?

The GPS Fence feature is very easy to set up. It is best if you decide before hand the perimeter you wish to establish for your pet. Then, holding the handheld unit, walk the perimeter you have selected, pressing the ‘Fence’ button at strategic points. This action causes the system to establish GPS fence posts in memory, which serve as the outline of your fence. You may establish up to 256 GPS fence posts, although we would not recommend that. The fence is then stored in memory until or if you choose to create a different fence.

How large (or small) can I make my GPS Fence?

Theoretically, you could make your fence as large as the range on your system in your given environment, or as small as a 10 foot perimeter. The GPS Fence feature was designed to give you maximum flexibility in terms of both shape and distance. Some experimentation may be necessary to establish the most efficient fence for your particular situation. With this mind, we have designed the fence building process to be very simple.

Can I use RoamEO from indoors?

Yes. We have designed RoamEO to allow for you to track your dog from indoors. However, RoamEO will need to be placed close to a window so that the radio signals can be received.

How do I know if the collar will fit my dog?

The smallest collar is designed to fit a dog with a neck circumference of 14 inches, and the largest is designed for a neck circumference of 27 inches. There are four different sizes of collars offered, so it is important to match the collar size for your dog.

Can the collar get wet?

Yes, the collar was designed to be submersed in water for up to 30 minutes. We do not recommend this as a common practice, however.

Does RoamEO require batteries?

RoamEO uses re-chargeable batteries. Power adapters are provided.

How much installation and/or assembly are required for RoamEO to be operational?

Take RoamEO out of the box.Place the collar on your dog.Turn it on.RoamEO is now operational.The only feature of RoamEO that requires any degree of installation is building the GPS Fence. This involves walking the perimeter of your fence outline to program the fence posts into memory. All other features of RoamEO are operational from the moment the system is activated.

The RoamEO Location System is designed for pet owners to quickly and accurately locate their pets by using state-of-the art GPS technology. RoamEO displays the concise, easy to read information on a color LCD screen that allows you to locate your pet and shows you his current movements.

Each RoamEO system consists of a portable, handheld receiver that displays information received from the GPS dog collar on your dog. The handheld device uses a color LCD to show the location, direction and velocity of your pet. RoamEO is designed to update readings every few seconds, giving you a continuous stream of real-time information.

RoamEO uses an ordinary collar that is equipped with GPS technology. Just snap the collar on your dog, turn it on, and RoamEO is operational. The RoamEO handheld unit can track up to three dogs simultaneously. A collar is required for each dog.

RoamEO has been designed so that you can set up a GPS Fence. RoamEO uses GPS coordinates that you establish by walking the perimeter of your desired fence, and commits them to memory. If your pet exits this perimeter, an audible alarm will sound. For example, you may wish to establish your property line as the perimeter for your pet. After setting up your fence, this information would be stored in your system and if your dog wanders off your property, the alarm will sound. Because this boundary is electronic, you can erase and create new ones as often as you like, giving you the flexibility for any situation or condition.

RoamEO uses rechargeable batteries in both the handheld unit and the collar, so there is no need to purchase batteries for your system. The AC adapters are provided.

How the FURminator deShedding Tool Was Invented

At the heart of the FURminator Professional deShedding™ Product line is the revolutionary FURminator deShedding Tool. The story of how it was developed offers important insight to how and why the FURminator deShedding Tool works better than any brush, comb or rake.

For years, a struggling groomer had been attempting to find the best tool to combat the number one complaint of her customers . . . shedding. After more than a decade of using every possible device in the industry, she worked with her husband and eventually created a unique edge that didn’t cut the pet’s coat, but grabs and removes the loose hair from the undercoat.

Together they experimented with placing the stainless steel deShedding edge in a crude handle. Little by little they experimented with different, more-ergonomic handle designs and more-effective edges. After many modifications they arrived at their most successful design and had it patented.

One thing they discovered in the process was that the grooming tool not only removed hair from loose undercoat, it also brought their pet’s own natural oils up from the bottom coat to the top coat, leaving the pet with a more lustrous, naturally shiny coat.

Do you want the best for your family pet?

Introducing Splintek’s fleece dog beds.

Your pet deserves the best, because they’re family members too. Splintek has designed the new bed to give your pet maximum comfort while they rest. This orthopedic bed has four unique properties that set it apart from all other pet beds on the market:

1. Patented, high quality gel foam material that molds to your pet’s body.
2. Repel-a-Flea uses natural eucalyptus to repel fleas and mites.
3. Natural nesting shape for pet’s security and comfort.
4. Aromatic freshness of eucalyptus keeps your pet’s bed smelling fresh.

 FURminator dog shedding brush

New potential for an ancient relationship.

The world of pet lovers — and that’s pretty much the entire world — has been waiting for a truly effective, inexpensive, easy-to-use solution to the pet-hair-and-dander problem. Now it’s here. It’s the revolutionary FURminator Professional deShedding™ Products, centered around a patented new deShedding tools, and it just might change the world — one pet at a time — so pet-lovers everywhere can enjoy their pets to the fullest.

Remove hair from your pet, not your couch.

The thinking behind the FURminator deShedding Products is simple logic — the more hair you remove from your pet, the less hair you need to remove from your couch, your clothes, your floors, your carpet, your car and your home. But typical pet-grooming products do not address the underlying problem, which literally, is the underlying problem — your pet’s undercoat.

It’s not the hair you see. It’s the hair you don’t see.

Your pet’s undercoat can become a dense mess of loose, dead hair — and the major source of shedding. The FURminator deShedding Products were developed to grab and remove — not cut, but remove — undercoat hair quickly and easily. Your pet will enjoy the feeling the deShedding tool provides.

• Lab-tested.
• St. Bernard-tested.
• German Shepherd-tested.
• Cat-tested and even horse-and-rabbit-tested.

Many pet guardians of many different breeds report that their pets seem more comfortable and display less scratching after they have been using FURminator deShedding Products. So not only is the FURminator’s deep-grooming beneficial for you and your home, it’s beneficial for your pet as well.

Larger and older dogs need a boost up to reach the higher interiors of today’s larger SUVs. The Up & Out™ Lift Dog Harness let’s dog owners assist larger dogs in and out of elevated spaces. This is not intended to carry your pet for long distances; it is only intended to assist when necessary.

Adjustable girth size from 30″ to 36″
11.75″ wide, 39″ high, 0.25″ deep

Available in red, black, blue, or green.

The first and only large collapsible plastic Dog Crates. Perfect for traveling or at home.

Airline travel approved. The Star Crate is fully collapsible and folds in less than 20 seconds! Complete cross ventilation for optimum ventilation and visibility. Easy to clean hi-density structural plastic which is stain, water, rust and rot resistant. Easy-open, secure latching system. Leak proof, non-porous flat floor and an oversized entrance door. The Star Crates are stackable for storage and multiple crating. Includes food/water bowls, two airline labels, tags and instructions with each crate.

23″ W X 36″ L X 22″ H
Weighs approximately 40 pounds
For pets up to 75 pounds.

Vets and Pet Trainers Recommend Pet Crates
Instinctively, dogs want a personal territory and safe, secure comfort zone of their own to fulfill their need to “den”. Dogs prefer to keep their sleeping areas clean and dry. A dog crate offers a positive solution to house-training and minimizes destructive behavior. This is your dog’s bedroom.

Made in consideration of airline pet carrier specifications, the Argo Aero-pet is the first pet carrier of its kind. These dog carriers are made especially for traveling pets helping them stay clean, comfortable, and refreshed throughout their flight. Argo Aeropet is designed to slide easily under most airline seats. Additionally, Aeropet comes with a small side accessory pocket to place travel accessories, and an extra set of shoulder strap attachments on the side ends so that the position of your pet can be easily reversed after the flight. Aeropet comes with standard Argo features such as a special ultra-durable lightweight molding, fleece lining, mesh windows, padded handles, and detachable waterproof side and bottom padding.

Two sizes:

• Small: 18.5″x 10.5″ and 8.5″ high for pets up to 12 pounds; weighs approximately 5 pounds
• Large: 20″x 10″ and 9.25″ high for pets up to 17 pounds; weighs approximately 6 pounds — only available in black

The Lookout II dog car seats are like the original Lookout I but, for added value, has a pull-out tray at the bottom to hold food and water dishes, toys, chews, leash. The Patented Pet Car Seat Lookout II is the perfect booster seat for pets up to 25 lbs. that like to ride with you in the car! Seat belt slot for security. Comfortable foam form with lambs wool interior and nylon quilt exterior that is secured to foam body with elastic. A connecting strap is included for the seat belt to join the harness connection. Use in the house as a bed or in the car as a booster! Use with a harness and strap for pet security.

Optional Travel Pack:

Note: It is recommended that the Lookout Pet Car Seat be used in the back seat.

Snoozer Lookout II Car Seat - Small
15″ x 17″ x 19″, for Pets up to 18 lbs

Lookout II Car Seat - Medium
22″ x 17″ x 19″, for Pets up to 25 lbs.

Our most versatile cover: protects the entire seat area plus it’s a front seat barrier.

Our Hammock Style Dog Car Seat Cover is our most versatile cover, protecting not only the back seat and the floorboard area from dirt, dander and “spills”, but also serving as a barrier to keep pets off the front console. Made from SOLViTEX™, a heavy cotton twill fabric that is soft to the touch, yet wears like iron. Multiple attachment points, adjustable straps and two Sta-Put™ devices keep the cover firmly in place in ALL VEHICLES. Waterproof construction with Stain-Blok treatment.

56″ x 59″ — Weighs 3.5 lbs

Cleaning: Promptly wipe up any foreign matter or standing liquid with a damp cloth or sponge. Machine wash the cover in cold water with a mild detergent. Line dry.

CAUTION: Always make sure the vehicle seat is dry before installing the Solvit Hammock Style Seat Cover.

Warranty: The Hammock Style Seat Cover is warranted to be free from defects in materials or workmanship for a period of one (1) year from date of purchase. A copy of the original sales receipt is required for warranty issues.